Privacy Policy

A Legal Disclaimer

At ZOEVICTOIRE CLEANING, we are committed to protecting the privacy and personal information of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, www.zoevictorie.org, and our services. By using our Website, you agree to the terms of this Privacy Policy.

Information we collect

We may collect personal and non-personal information from you when you interact with our Website or use our services. This includes:

A. Personal Information:

Contact Information: Name, email address, phone number, mailing address, and any other information you provide when requesting quotes or scheduling services.
Payment Information: Credit/debit card details or other financial data for processing payments when you book services through our Website.
Account Information: Username, password, and preferences if you create an account on our Website.
Communication Data: Information you provide in emails, chats, or phone calls.

B. Non-Personal Information:

Device Information: IP address, browser type, device type, and operating system.
Usage Data: Information about how you interact with the Website, such as pages visited, time spent on the site, and links clicked.
Cookies and Tracking Technologies: Small files placed on your browser to collect information about your online behavior.

How we use your information

We use the information we collect to provide, improve, and personalize our services. Specifically, we may use your information to:

Process your requests, such as quotes or booking cleaning services.
Communicate with you regarding your appointments, customer service, and any inquiries.
Improve our Website’s functionality and performance by analyzing user behavior.
Send promotional emails or offers, if you have opted to receive them.
Process payments and handle billing for services.
Comply with legal obligations and protect the rights, property, and safety of ZOEVICTOIRE CLEANING, our users, and others.

How we share your information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who assist in operating our Website, processing payments, or performing other services on our behalf (e.g., payment processors or scheduling platforms).
Legal Requirements: We may disclose your information if required by law, in response to a court order, or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of encryption, secure servers, and regular monitoring. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Security of your information

You have certain rights regarding the personal information we hold about you. These include:

Access and Correction: You may request access to your personal information and ask us to correct or update any inaccuracies.
Deletion: You can request that we delete your personal information, except where we are legally obligated to retain it.
Marketing Communications: You can opt out of receiving promotional emails at any time by following the unsubscribe instructions included in the email.

To exercise any of these rights, please contact us using the contact information provided below.

Your choices and rights

Our Website uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of the Website may not function properly if you disable cookies.

Cookies and tracking technologies

Our Website may contain links to third-party websites or services that are not owned or controlled by ZOEVICTOIRE CLEANING. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

Third-party links

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information in accordance with applicable laws.

Children's privacy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Changes to this privacy policy

If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at:

ZOEVICTOIRE CLEANING
Email: zoevictoirecleaning@gmail.com
Phone: +1 (929) 401-6710
Address: New York, NY 10039